The Company Knowledge feature in ChatGPT allows organizations to unify data from Slack, Google Drive, SharePoint, GitHub, and other internal tools. It significantly reduces the time spent navigating between different platforms and enables ChatGPT to provide organization‑specific answers. However, the feature’s entry point is not obvious, and many users struggle to locate it the first time. I experienced the same issue in my own workflow on Windows / Chrome in December 2025.
This article explains precisely where the feature is located and how to access it, ensuring anyone can start using it without confusion.
◆ Company Knowledge Is Hidden Behind the “＋” Button
Most users expect this kind of feature to appear in the left sidebar or the main navigation. In reality, it is tucked inside the menu that opens when you click the “＋” button near the message input box.
Here is the exact navigation flow:
- Locate the “＋” button below or beside the message input field.
- Click it and choose “More / さらに表示.”
- From the expanded menu, select “Company Knowledge.”
- On first use, authorize access to Slack, Google Drive, SharePoint, or other services.
Because it is placed in a secondary layer of the UI, new users often overlook it. Once the location is understood, the friction disappears entirely.
◆ Why It Feels Hard to Find
Several design factors contribute to the confusion:
- It does not appear in the sidebar by default.
- It sits under a menu opened from the “＋” button,” a non‑obvious location.
- ChatGPT’s many modes (e.g., web search, canvas, Slack integration) draw user attention away from this feature.
The minimalistic UI makes ChatGPT easy to use, but advanced options like Company Knowledge often live deeper in the interface.
◆ Benefits of Company Knowledge
With this feature enabled, ChatGPT can:
- Summarize discussions from Slack channels
- Search and interpret documents stored across Google Drive
- Cross‑reference GitHub repositories with internal conversations
This unified access greatly streamlines project management, technical planning, and team communication.
