On the Android X app, some users encounter a black screen with “An error occurred” or “Unable to retrieve posts right now.” This happened on my device running Android 15, latest X app, mobile data on VoLTE.
Why this error happens
The issue occurs when the app cannot properly communicate with X’s servers. In 2025, API limitations and regional outages have increased, making this error more common.
Major causes
- Corrupted app cache
- Temporary server-side outage or API restriction
- DNS delays or network congestion
- Broken login session
- App bugs after system updates
Fixes you can try
1. Fully close and reopen the app
Closing from the in‑app “Retry” is not enough. Swipe it away from Recent Apps.
2. Refresh your network
Toggle Airplane Mode, switch Wi‑Fi/Data, and test another app.
3. Clear app cache (not app data)
Settings → Apps → X → Storage → Clear Cache
4. Force stop → reopen the app
Often resolves temporary freezes.
5. Change DNS (Google DNS)
8.8.8.8 / 8.8.4.4 often reduces regional DNS issues.
6. Log out and back in
Fixes expired sessions.
7. Check for service outages
Search “X outage” or “Twitter down” to verify.
If the issue persists
Reinstall the app, try the web version, disable VPN, or check if a security app is blocking X.