■ Summary
If you’re redirected to an errors.edgesuite.net page showing “Access Denied”, the website’s security system (often powered by Akamai CDN) has blocked your access.
This usually happens because your IP address, browser environment, VPN, or extensions triggered a security rule — not because you misconfigured your device.
■ Why It Happens
Akamai evaluates every incoming request.
If your access looks suspicious — even by accident — it blocks the request and shows the “Access Denied” page.
Common triggers include:
- Poor IP reputation (most common)
· Works on mobile data but not Wi-Fi → your home IP is flagged
· Dynamic IP inherited from a previous “bad user”
· Akamai misidentified your IP as a bot/scraper - VPN or proxy usage
Foreign IPs and shared VPN ranges are commonly blocked. - Suspicious browser extensions
Download helpers such as DownloadThemAll! can trigger blocks. - Outdated browsers / unusual User-Agent
Legacy browsers are sometimes rejected. - Too many requests
Rapid refreshes or parallel downloads → DoS protection triggers.
■ How to Fix It (Mobile & PC)
● Mobile (iOS / Android)
- Switch Wi-Fi → Mobile data
- Clear browser cache
- Disable VPN temporarily
- Try another browser
● PC (Windows / macOS)
- Turn off VPN / Proxy
- Disable all browser extensions (especially download helpers)
- Try Incognito mode
- Switch to another browser
- Reboot router to refresh IP
- Temporarily disable antivirus web protection
● Network-Level Fixes
- Power off router for 10–30 minutes → get a new IP
- Test via phone tethering
- Scan all devices for malware (bot traffic can blacklist your IP)
■ Real-World Examples (Based on Investigation)
- Works on mobile data but NOT home Wi-Fi
- Chrome fails, Firefox works
- Old company PC fails; new Chrome works
- VPN ON = blocked, VPN OFF = works
- Download extensions triggered repeated blocks
■ If Nothing Works
- Contact site support with your Reference number
- Some Akamai-based blocks automatically expire after hours/days
